In the following video, Evan Williams – founder of several successful internet companies and co-founder of twitter talks of how you should never assume where your business is headed from the start. It may stifle its growth.
Instead, you should listen carefully to what your customers or your audience is asking for, and steer your business in that direction. It’s the only way your business can grow and be a success!
If you’re promoting your business on twitter as part of your social media management campaign – take the time to listen to your customers and incorporate their valuable suggestions into your business model. This will serve you well in the long-run.